Shipping policy
Return & Exchange Policy
At our store, customer satisfaction is our top priority 💖
We offer a 7 Days Return & Exchange Policy to ensure a safe and reliable shopping experience.
🔄 Return & Exchange Policy (7 Days)
You can request a return or exchange within 7 days of receiving your order under the following conditions:
✅ The product is damaged or defective
✅ You received the wrong item
✅ The product is unused and in original condition
📦 Conditions for Return
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The item must be unused and in original packaging
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All accessories (if any) must be included
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Proof of purchase (order number) is required
❌ Non-Returnable Items
The following items are not eligible for return:
🚫 Used or damaged items (by customer)
🚫 Items without original packaging
🚫 Change of mind (in some cases not accepted)
🚚 Return Process
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Contact us within 7 days of delivery
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Share your order number & issue details
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Our team will guide you through the return process
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After inspection, your exchange or refund will be processed
💰 Refund Policy
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Refunds are processed after product inspection
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Delivery charges are non-refundable
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Refund may take 3-5 working days
📞 Contact Us
If you have any questions, feel free to contact us anytime:
📧 Email: tom141shelby@gmail.com
📱 WhatsApp: 03045232315
💖 Thank you for shopping with us!